Neobet
100% up to 150 € or 200% up to 50 €
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Bonus program
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Customer service
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Offers
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Security
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Odds
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Live betting
Summary
- Innovative design
- Focus on soccer
- Two different bonus offers
NEO-bet is a brand new betting provider that was developed 100% in Germany. Although the offer has only been active since March 2018, the bookmaker impresses already at first glance with an innovative design and good functionality. It quickly becomes clear that behind NEO.bet is a team with over 20 years of experience in the industry. Especially interesting is the new customer bonus, which comes in two variants, both for beginners and professionals.
Of course, we were curious to see whether the slogan “From professionals, for professionals” keeps its promise and have made our own NEO.bet experiences in a detailed test. How well the provider performed in terms of betting offer, odds, customer service and in all other relevant areas.
The strengths and weaknesses of NEO.bet
- Strong soccer betting offer
- Innovative design with great features
- "100% Made in Germany"
- Attractive bonus with fair turnover conditions
- Tax free combined bets
- PayPal is missing as a payment option
- No phone support
Betting offer - top in soccer, otherwise expandable
According to its own information, the bookmaker has 25 sports in its program. However, this value is still far away. In the current NEO.bet test, we could only fall back on 15 disciplines. However, we do not want to view this circumstance too narrowly. After all, the portal has only been around for a few months and we can assume that there will be improvements in the near future.
A selection of sports is offered, which are traditionally at the top in terms of popularity among betting fans. Of course, this includes soccer as well as the classics basketball, ice hockey, football and baseball. In addition, fans of handball, volleyball, rugby, boxing, snooker, darts and cricket also get their money’s worth. Real exotics, however, have been searched for in vain so far. NEO.bet also does not offer special bets on TV shows, politics or social events. The same applies to virtual sports and eSports betting. As already mentioned, we give the provider credit for its young company history and expect an expansion of the offer in the foreseeable future.
The clear number one is also unsurprisingly soccer at NEO.bet. In addition to the most important European leagues such as Premier League, La Liga, Serie A, Ligue 1 and of course the German Bundesliga, numerous other international betting markets are also offered. The range inspires with an amazing variety. For example, betting fans can bet on games in Poland, Slovakia, Sweden, Japan, Mexico or Romania at NEO.bet. Those who are looking for absolute niche competitions will not be disappointed either. The portfolio includes many real exotics with Honduras, South Korea, Armenia and Costa Rica, to name just a few. Of course, the popular competitions of UEFA (Champions League and Europa League) as well as other international associations are also covered.
Especially fans of German grass sports get their money’s worth at the young bookmaker. Bets can be placed all the way down to the various regional leagues. By the way, unlike many competitors, women’s soccer (represented by Germany, England and Norway, for example) is not neglected. Behind King Football, in terms of the number of available leagues and competitions, are ice hockey, basketball and tennis. Classic betting disciplines such as horse and dog racing, motor sports, cycling or winter sports have not been taken into account yet.
Live betting - About 9,000 real-time options per month
The live betting section at NEO.bet is clearly oriented towards the pre-match offer. Thus, most betting options for soccer, tennis, ice hockey and other popular disciplines can be found in real time. Of course, competitions that are less popular are also quoted. In total, the provider thus comes to about 9,000 live bets per month. Compared to the market leaders, there is certainly still room for improvement here. However, the needs of most sports betting fans should already be sufficiently met with this value. Our NEO.bet experiences with regard to the live betting odds are extremely positive. In several random tests, we were able to determine above-average values.
However, there is still room for improvement when it comes to the visual implementation of the live center. The bookmaker completely does without a graphical representation of the game action. This is now standard for other providers and considerably increases the appeal of real-time betting. In addition, changes in odds are not displayed with green or red arrows as usual, but with bars above or below the respective valid odds. This is clearly at the expense of clarity, because whether the odds are currently rising or falling is not visible at first glance.
Betting bonus - fair turnover conditions for beginners and professionals
Our NEO.bet experience with the bonus offer for new customers was very positive. The bookmaker wants to please the different types of players and has two different options in the program. A bonus code does not have to be entered, but only the desired variant has to be selected before the first deposit.
The “Starter Bonus” is a 200% deposit bonus up to 50 euros. To fully utilize the bonus, a deposit of only 25 euros is necessary. Then you start with 75 euros on the betting account (25 euro deposit + 50 euro bonus). Thus, this welcome bonus is the perfect choice for beginners and recreational players. The “pro bonus” is aimed more at advanced players and high rollers. New customers here receive a 100% deposit bonus up to 150 euros. Those who want to collect the maximum bonus, therefore, deposit 150 euros. After that, 300 euros of betting credit are available.
The evaluation of the turnover conditions is extremely positive. Unlike many competitors, the requirements at NEO.bet are clearly formulated and easy to follow: The following applies to both the starter and the professional offer: the deposit and bonus amount must be wagered a total of 5 times with sports bets that have a minimum odds of 1.5. If we assume the maximum possible bonus in each case, this results in an amount of 375 euros (starter bonus) and 1,500 euros (pro bonus). With 100 days, you have significantly more time to play free than with most other bookmakers. You should keep the following restriction in mind: Per bet, a maximum of the amount of the bonus granted is counted for rollover. In addition, the bonus is not granted on deposits via Skrill or Neteller.
The bottom line is that NEO.bet has thus launched a truly first-class new customer offer. Due to the different options, the bonus can be customized. The turnover conditions are extremely customer-friendly thanks to fair minimum odds, low rollover and plenty of time for free spins.
Your Deposit
150€
ZodiacBet Bonus
150€
Betting Balance
300€
Betting odds - Above average level
Especially for advanced betting fans, the quality of the odds offered plays a major role. Although the differences between the various providers are usually minimal, even small deviations make a lot of difference, especially for higher stakes. NEO.bet convinced in our test with betting odds on an above-average level. With a payout key of about 94 percent, the provider definitely does not need to hide from the competition.
For particularly popular events such as Champions League matches, real top values are sometimes called. On the other hand, the odds for less popular competitions often fall a bit in comparison. Handicap bets in particular are quoted above average, both in pre-match and real-time mode. A clear tendency towards favorites or underdogs is not discernible at NEO.bet.
Deposits/withdrawals in check - Relatively small portfolio
In terms of payment methods, NEO.bet is limited to a relatively small selection. The following options are currently available to customers:
- Credit card (VISA / Mastercard)
- Instant bank transfer
- Paysafecard
- Skrill
- Neteller
- Bank transfer
- NEOCOIN
This covers many of the most commonly used payment methods for sports betting in Germany. However, an expansion of the portfolio would still be desirable. Especially the popular e-wallet PayPal might be sorely missed by some users. An innovative idea is the in-house currency NEOCOIN. This allows new customers to try out the bookmaker’s offer without any obligation, and without having to deposit real money.
NEO.bet does not charge any fees for deposits, with the exception of Skrill and Neteller. For transfers with the e-wallets, 3 percent of the deposit amount is due in each case. In addition, new customers who use Skrill and Neteller for the first deposit are not eligible for the welcome bonus. A minimum deposit amount of 10 euros applies to all payment options. Per transaction, maximum limits are set between 500 euros (Paysafecard), 1,000 euros (Neteller and Skrill) and 5,000 euros (Sofortüberweisung and credit cards). For higher amounts, a method without limit is available with the classic bank transfer. With this option, the crediting usually takes 2-3 days, while the money is immediately posted to the betting account with all other options.
Withdrawals at NEO.bet are processed according to the principle of “closed money circulation”. In principle, payouts are always made using the same method as the deposit was made. If this is not possible, for example with the Paysafecard, customers receive the credit via bank transfer. According to our NEO.bet experience, payouts are usually processed within 24 hours. Transfers to credit cards or bank accounts require a processing time of 2-4 business days. The minimum amount here is set at 20 euros. A maximum of 20,000 euros can be paid out.
Customer Service - Live Chat Support
In case of questions and problems, competent and friendly employees are available at NEO.bet to help you with words and deeds. The German-speaking customer support is available daily from 9:00 am to 10:00 pm via Live Chat. If this is not manned, you can still leave a message, which is usually answered within a few minutes.
The provider currently does not have a service hotline. This is definitely a weak point, because if no employee is available in the live chat, there is no immediate contact person in urgent cases. In addition, problems can often be solved better in a personal conversation, which is generally not possible at NEO.bet. The betting provider has to be credited for the extensive FAQ menu. Here, many basic questions can be answered in advance.
Website and app - nice design, structure takes some getting used to
Already at first glance, it is noticeable that NEO.bet goes its own way in terms of design and structure of the website. The provider does not follow the classic menu structure that is standard for most bookmakers. For one thing, the different sports are listed in the upper area below the main menu and not one below the other on the left side of the page. If you click on one of the disciplines, the most popular events are displayed directly, along with the associated odds for the most popular betting markets. In soccer these are:
- Winner (1-X-2 bet)
- Handicap / remaining time
- Number of goals (over/under bets)
- Next goal
- Both teams score
Live events are thereby color-coded with red odds, while competitions in the future are color-coded with blue odds. Opinions on this innovative approach are likely to differ for sure. Indeed, as a user, you immediately have the most important betting options on the screen and do not have to click on the respective event first. On the other hand, more than half of the website consists of a flood of odds, which is somewhat detrimental to clarity.
At first, the listing of the individual soccer leagues does not seem to follow any logic, which makes navigating a bit difficult at first. However, by clicking on “A-Z” (in the upper part of the page next to the sports), the sorting is automatically sorted according to the alphabet. Right next to it, you will find another helpful tool that allows you to narrow down all events of the selected discipline according to several criteria. This way you have all available bets of the next 3 hours, the current day, the next week, etc. including season and long-term bets on the screen with just one click.
As is generally known, there is no accounting for taste. In any case, we were very taken with the bookmaker’s design in the NEO.bet editorial test. White, black and gray tones dominate, whereby color accents are set very discreetly and thoughtfully. This also applies to the use of graphics and banners, which are tasteful and not overly frequent. After a certain familiarization phase, the peculiarities of the NEO.bet website turn out to be quite user-friendly. In any case, we can explicitly recommend the bookmaker in this respect.
A separate app is also offered in the App Store for Apple devices. Of course, the NEO.bet website is also fully optimized for all mobile devices. During mobile access, the display automatically adapts to the respective system. So it doesn’t matter whether you are on the go with iOS, Android, Windows Phone or Blackberry, the mobile betting experience is exemplary in all cases. All functions of the desktop version are also available via smartphone and tablet.
License and safety - Absolutely exemplary
In terms of security and seriousness, there is nothing to complain about at NEO.bet. The portal was launched by a group of developers from Dortmund, so the designation “100% Made in Germany” is absolutely accurate. Also, the slogan “From professionals, for professionals”, is not just pure marketing strategy, because the makers in the background have a wealth of experience of over 20 years in the betting industry. The parent company Greenvest Betting Ltd. is based on the Mediterranean island of Malta. The Malta Gaming Authority (MGA) there also issued the gambling license, which requires the highest security standards and transparency.
Another indication of a high degree of seriousness is the fact that NEO.bet takes its responsibility as a sports betting provider very seriously. Thus, users can have themselves blocked for a limited period of time or even for good with just one click if they feel that they are no longer in control of their gambling. A self-test available on the website helps to question one’s own gambling behavior and to react to it if necessary. To prevent this from happening in the first place, customers can set limits for deposits and wagers. This provides a high level of player protection, which we consider to be absolutely exemplary.
Betting tax - 5 percent deduction from gross profit
With very few exceptions, all reputable betting providers now pass on the tax due on sports betting in Germany to their customers. NEO.bet deducts the betting tax of 5 percent from the gross profit. An example shows what this means for you as a user:
- Betting stake: 50 euros
- Betting odds: 2.0
- Gross profit: 100 Euro
- 5% betting tax: 5 Euro
- Net profit: 95 Euro
However, those who prefer to play combination bets have a decisive advantage at NEO.bet. These are exempt from betting tax at the bookmaker. It does not matter how many selections the combination bet contains or at what odds it was placed.
Additional offer - NEO.bet is completely limited to sports
Those who occasionally switch to the casino area at a bookmaker have been disappointed with NEO.bet so far. The betting provider focuses exclusively on sports – and on the “real” ones at that. Thus, the portfolio does not include eSports, virtual sports or special bets on politics, entertainment or social events.
Conclusion - Up-and-coming bookmaker with great new customer bonus
Although NEO.bet has only been active for a short time, the betting provider left a very good impression in our detailed test. The betting offer is still expandable with 15 sports, but it already offers an impressive selection in the area of soccer and should also satisfy the needs of most users. With a payout key of over 94 percent on average, the betting odds offered are at an above-average level. The recognized EU gambling license ensures a legally secure framework. The activities in terms of player protection are also exemplary. NEO.bet's new customer offer, which comes in two versions for beginners and betting professionals and is characterized by extremely fair turnover conditions, receives top marks. We also find the minimalistic, but at the same time pretty cool design of the bookmaker absolutely successful. The page layout, which takes a bit of getting used to at first, quickly turns out to be extremely user-friendly and shines with many nice features. There is room for improvement in the payment options. An expansion of the portfolio to include PayPal would be desirable here, and the fees for deposits via Skrill and Neteller are also quite high at three percent. We also rate the lack of telephone customer support as negative. The bottom line, however, is that NEO.bet is already an absolute recommendation for new customers. In our opinion, the provider has the potential to soon become one of the market leaders in the betting industry.
